Terms & Conditions

These are the Terms and Conditions of Use that regulate your relationship with Abun Technologies Private Limited, also known as ‘AICallCenter.com’, ‘AICallCenter’, ‘we’, ‘us’, ‘Platform’, ‘Company’, or ‘our’. By using AICallCenter or registering for an account, you agree to the terms and conditions which will result in a legal agreement between you and AICallCenter.com. These Terms are meant to inform Users about the limitations and requirements that must be considered and followed when using AICallCenter services.

Any registration on the Platform means an unconditional acceptance of the Terms and Conditions, which the User acknowledges having read and understood. You should not use the Service if you breach these Terms of Service or if you do not agree to these Terms of Service.

All terminologies in the Terms and Conditions must be read in conjunction with the Privacy Policy.

Changes to the Terms
We reserve the right to change these Terms of Service at any time by publishing new versions on the Website or otherwise informing you. All such modifications will take effect when the updated Terms of Service are posted on the Website, or when you are given notice, whichever comes first.

Changes to the Service
We have the right to modify the features and functioning of the Service at any time. This might involve adding, changing, or eliminating any of the Service’s features or capabilities. Any new version of the Service will be subject to the Terms of Service. We may also suspend or terminate the Service. In addition, we reserve the right to charge fees for new or existing features of the Service.

Support for Services
AICallCenter will offer appropriate assistance with the Services. AICallCenter developed a number of tools to assist users with commonly asked concerns as well as other technical and general support difficulties. AICallCenter also tests regular updates, maintenance, troubleshooting and other methods to improve the Services. AICallCenter does not guarantee that any of the above will continue to operate, and it has the right to alter, decrease, limit, or cancel its maintenance and support activities at any time.

Account
Users must register or create a user account to use the Service. Users must supply all needed data or information comprehensively and truthfully. Failure to do so will result in the Service becoming unavailable or suspension of your account. Users are responsible for maintaining the security and confidentiality of their login credentials. As a result, Users are also obliged to select passwords that fulfill the Website’s highest security requirements. Users agree to be solely responsible for any activities that take place under their username and password when they register. By signing up with official email you allow us to use your company name & logo in our clientele. If Users believe their personal information, including but not limited to user accounts, access credentials, or personal data, has been breached, unjustly disclosed, or misused, they must promptly and explicitly notify us using the contact information provided in this article. 

Security
Despite our best efforts, unauthorized parties may have a chance to access your information, such as through web-scraping programs. You give us information at your own risk. Please do your part by (1) creating a strong, unique password for our Service that you do not use anywhere else, (2) protecting the confidentiality of your password and changing it on a regular basis, (3) accessing our Service only from devices with up-to-date operating systems and anti-virus protection, and (4) notifying us of any suspected unauthorized activity or breach of the confidentiality of your login credentials. These procedures may assist in reducing the danger or effect of some security risks.

Payment & Subscription
You agree to pay AICallCenter.com the fees specified for that service by selecting a subscription plan. Your invoice will include the subscription or purchase price. Unless you cancel your membership before the end of the current plan period, your subscription will automatically renew. At renewal time, AICallCenter maintains the right to change the pricing. You allow us to charge any credit card or other payment method we have on record for you to collect the then-applicable fee. AICallCenter maintains the right to amend the Payment Terms and fees by giving you thirty (30) days written notice. You can cancel your AICallCenter account at any time from the dashboard provided to you. Written notices refer to, but are not limited to, website, emails & in-app notifications. AICallCenter includes access to email support at https://aicallcenter.com/contact/. “Contact Us” means the ability to make requests for technical support assistance by email at any time concerning the use of AICallCenter. AICallCenter will assist in accordance with our established standards, procedures, and policies. Please note that repeated Free Account registrations are not permitted, whether for business, educational, or personal purposes. If we detect numerous registrations, we retain the right to cancel all old and new accounts at our discretion. When you buy a AICallCenter plan, you get credits according to your plan at the beginning of the paying term. At the conclusion of these days, any unused credits and recipients are void and do not roll over after the expiration period. By default, all customers have automatic plan renewal turned on. In your account settings, you can turn off auto-renewal at any time by canceling your current plan.

Subscription Plans:
Upon selecting a subscription plan and completing the payment, your subscription will commence immediately or on the specified start date.
Subscription details, including billing cycle, renewal dates, and access limitations, will be clearly outlined in your account settings.

Renewal and Billing:
Subscriptions are automatically renewed based on the selected billing cycle (monthly, quarterly, annually). You may receive a reminder email before the renewal date.
You can manage your subscription, including upgrades, downgrades, and cancellations, through your account settings.

Indemnification
You agree to hold AICallCenter, its directors, contractors, officers, agents, licensors, and their respective directors, officers, contractors, and agents harmless from and against any loss, liability, claim damages, or expense (including the reasonable cost of investigating or defending any alleged loss, liability, claim, damages, or expense, and reasonable attorneys’ fees incurred in connection therewith) arising from the client’s, user’s, or any of their dire situations.

Credits
The credits are added to your account for a period of your subscription for that respective duration. If you do not utilize the credits within the
time period, they will expire. Unused credits Do Not Expire & Roll Over as long as you are Subscribed to a Paid Plan. Credits only expire if you fail to renew your plan or move to a free/trial plan. We are not liable for any compensation if you do not utilize your credits in the given time period.

Code of Conduct (of users)
These guidelines must be followed at all times:
Respect our rights, as well as the rights of third parties, other Users, and/or clients, to their intellectual and industrial property, as defined in legal terms set by AICallCenter. When publishing images or information from third parties or minors, make sure you have permission. Do not copy or distribute content from AICallCenter, including third-party photos, content, or material, as well as market research and competitive analysis, to other platforms or public portals. Hold AICallCenter harmless at all times for any damages incurred to a third party as a result of the violation of Intellectual and Industrial Property Rights.

Behavior that won’t be tolerated:
It is crucial that the User understands that certain actions can harm a third party and/or AICallCenter.com directly. You promise not to engage in such activity on AICallCenter. Use derogatory language, content, or graphics that violate or harm the intellectual or industrial property rights of our other clients/Users and/or a third party; Use material that infringes or harms the intellectual or industrial property rights of our other clients/Users and/or a third party; (trademarks, trade names, slogans, pictures or content, etc.)
In this regard, you cannot publish any content belonging to a third party that is registered as their intellectual or industrial property without the owner’s permission or use it without first verifying that you have the necessary license. If we reasonably believe there is or could be a breach of this agreement, AICallCenter retains the right, without responsibility or prejudice, to terminate or disable the Customer’s and/or User’s access to the Service.

It is forbidden to distribute:
Any material (through email, webspace, or other means) that threatens or promotes physical damage or destruction of property or a person; any content deemed adult or pornographic, etc.; any material that harasses another User and/or a third party is prohibited.

It is not allowed to:
Insert messages or advertisements that do not comply with legal requirements, and/or distribute spam messages and/or engage in
spamming behaviors (sending spam or unsolicited messages); collect, or attempt to collect, personal information of a third party without their knowledge or consent, and/or in violation of the Organic Law on Personal Data Protection.
It is prohibited to use AICallCenter services to gain access to or attempt to gain access to other Users’ accounts, to infiltrate or attempt to penetrate AICallCenter security measures, its software or the hardware of another entity, or electronic communication systems or telecommunication systems.
It is forbidden to:
Perform activities that interfere with other people’s or systems’ ability to function, such as “denial of service” (DOS) attacks against another network host or individual user; engage in deceptive activities that cause the person being harmed to act on or from them, resulting in injury; use this platform to spread hate speech and/or prejudice against minorities, justifying crimes and/or violations of human rights; extract information, and decompile or use our information or newsletter content to resell, transfer to third parties, or use for any commercial purpose without our agreement; or use the information collected from our reports to resell or profit from it.
Any fraudulent, imposturous, or deceitful emails (email scams) are not tolerated. Accounts found to be sending such emails will immediately be suspended.

It is expressly stated that the use of market research or of the reports obtained through our services, is to analyze the viability of a business and/or project, as well as to assess the interest of investing in it, and not be able to take contrary action against the provisions herein stated.

We reserve the right to suspend accounts at our own discretion without warning or explanation.

Confidentiality
Regardless of how it is furnished, each party may have access to certain nonpublic proprietary, confidential information or data of the other party that, in the totality of the circumstances, a reasonable person or entity should have reason to believe is proprietary, confidential, or competitively sensitive (collectively, the “Confidential Information”). For the avoidance of doubt, the fact that the parties entered into this Agreement, as well as its contents, shall be considered Confidential Information. Confidential Information must not include any information that (i) is now or later made generally accessible in the public domain due to no fault or breach on the part of the receiving party; (ii) the receiving party can demonstrate in its records that it had the Confidential Information rightfully in its possession prior to the disclosing party’s disclosure of it; (iii) the receiving party can demonstrate in its records that it obtained it rightfully from a third party who has the right to transfer or disclose it, without default or breach of this Agreement; or (iv) the receiving party can demonstrate in its records that it independently developed, without breach of Agreement or any use of or reference to the Confidential Information. The receiving party agrees to: (a) not disclose the disclosing party’s Confidential Information to any third parties other than its directors, officers, employees, advisors, or consultants (collectively, the “Representatives”) on a strict “need to know” basis, provided that such Representatives are bound by written agreements to comply with confidentiality obligations as protective as those contained herein; (b) not to use or reproduce any of the disclosing party’s Confidential Information for any purpose other than to carry out its rights and responsibilities under the Agreement; and (c) to keep the disclosing party’s Confidential Information confidential using at least the same level of care it uses to protect its own confidential information, which shall in no event be less than a reasonable level of care.
Regardless of the foregoing, if the receiving party is required by legal process or any applicable law, rule, or regulation to disclose any of the disclosing party’s Confidential Information, the receiving party will give the disclosing party prompt written notice so that it can seek a protective order or other appropriate relief.

Privacy Policy
You agree to our Privacy Policy’s collection, use, disclosure, and other handling of information, which we may alter from time to time.

Restrictions on the use of output data
You agree not to make specific uses of the Service or Output Data. You agree not to use the Service or Output Data for the following purposes:
1- break any relevant laws (federal, state, or international laws applicable to the United States)
2- infringe the CAN-SPAM Act of 2003 in the United States or the Canadian Anti-Spam Legislation (CASL) in Canada, as updated from time to time, or the TCPA in the United States. Go here for information on CAN-SPAM, here for information on CASL, and here for information on the TCPA.
3- utilize the Output Data to advertise or promote any unlawful products or services (or to send any other communications) in the location
supplied to customers,
4- advertise or promote adult services (such as pornography or escort services), tobacco products, illicit gambling, counterfeit or pirated goods
or services, or breach securities or commodities restrictions (for example, by supporting a “pump and dump” strategy);
5- cheat, deceive, or dupe others;

Changes to the Terms
Disclaimer
In no event shall we and/or any of our partners, affiliates, directors, contractors, officers, or agents be liable to any other person or entity with respect to any subject matter of these Terms, under any equity, common law, tort, contract, estoppel, negligence, strict liability, or other theory, for any incidental, special, indirect, punitive, or consequential damage, lost profits or savings, loss of goodwill, data, or other loss of data, despite any other provisions in these Terms. AICallCenter has been advised or is aware of the possibility of such damage, arising from or in connection with the:

Processing of the Client’s Data at the User’s or Users’ request;
Unauthorized use of Client Data by the User, whether conscious or unconscious;

Users sending unsolicited commercial emails, bulk emails, or spam emails;
Non-compliance with or defiance of a AICallCenter or third-party order to stop engaging in illegitimate, injurious, criminal, or other activities or omissions that may jeopardize a person’s rights or interests;
The use of the produced third-party contact information in a banned, harmful, or unlawful manner, such as for selling or trading third-party personal data, scamming, misleading, or any other type of fraudulent conduct, is forbidden, hurtful, or unlawful.
Violation of any of the Terms’ terms or relevant laws.
The User’s terms and conditions bind Data Subjects whose data is within the User’s control. AICallCenter , its Affiliates, directors, officers, contractors, and agents’ total and cumulative liability under these Terms shall not exceed 100 (one hundred) USD. The restrictions set out above will only apply to the extent authorized by relevant law.

Term & Termination
These Terms take effect on the day that the Customer registers as a AICallCenter Platform User. Unless the registration is discontinued earlier in accordance with these Terms, these Terms will apply for the duration of the Customer’s AICallCenter subscription.
If the other party fails to pay the subscription due under these Terms on the due date for payment, or if the other party commits a material breach of any term of this agreement that is irremediable, or if the breach is remediable, the party fails to remedy the breach as soon as possible
after receiving written notice.

Effects of Termination
All license rights granted to use the Service will immediately end if this agreement is terminated or expires for any reason. To comply with legal duties, no money will be reimbursed, and any Customer data kept on account by AICallCenter will be deactivated, erased where feasible, or archived.
All rights, duties, or liabilities incurred by the parties up to the date of termination shall be unaffected or prejudiced, including rights to damages for a violation of the agreement. Furthermore, all Terms that come into effect or continue in effect in accordance with these Terms shall remain in full force and effect.

Severability
If a court rules that any provision of these Terms is invalid, unlawful, or unenforceable, such decisions will have no bearing on the legality or enforceability of the remaining sections of the Terms, and each provision will be treated as independent, severable, and distinct from the others.

Contact Us
If you have any questions regarding the Terms and Conditions, you may contact us on amin@aicallcenter.co